CUSTOMER INFORMATION

CLEANING

 

All cashmere can be dry cleaned or hand washed. Hand washing cashmere will actually make it even softer over time.

Soak the garment in sudsy, lukewarm water for 5 minutes, then gently ‘squish’ to let the suds soak through the fibers. Rinse in lukewarm water using the same ‘squishing’ action – never wringing – until the water is clear. Roll the garment in a towel to remove the extra moisture and speed drying.

After washing all garments should be re-shaped while damp and lay flat to dry, away from heat and sunlight. Smooth it back into shape, gently coaxing any facings or trims back to the correct size. This is an important part of the process so your garment can retain its shape.

 

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PRIVACY & SECURITY

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@annakristine.com or mailing us at:
Anna Kristine Cashmere Collection
22595 Caravelle Cir
BOCA RATON, FL 33433
USA

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - COOKIE / TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

SECTION 5 - COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
 

Size Chart
Product (One Size) Width Length Neck Width
Poncho
30” / 76cm
 30” / 76cm
14” / 35,5cm
Wrap
31.5″ / 80cm
77″/ 195cm
OS
Cape
42.5″ / 108cm
28″/ 72cm
OS
Scarf 30" / 76 cm 75" / 190.5 cm OS