Delivery & Returns

FOR INTERNATIONAL BUYERS

All prices are listed in US Dollars, and charged to your credit card in US Dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged. To get an estimate of the current rate, check out the following link: http://www.xe.com/.

International shipping can be by USPS Global Priority Mail or USPS First Class Mail. Handling time is one business day.
Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

SHIPPING POLICY

To keep things simple, we offer Free Shipping in the Continental United States on all orders. Handling time is one business day and our primary shipping service is by USPS Priority Mail.

RETURN POLICY

If you are not completely satisfied with your Anna Kristine Cashmere's online purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, with all tags attached, within 14 days of receipt of purchase. Please send original sales receipt with the return shipment.

Return/Exchange packages must be shipped pre-paid, preferably by UPS, FedEx or USPS Priority Mail. In order to guarantee a full refund, we ask that returned packages have tracking.

Your card will be promptly credited, less any shipping charges. For exchanges, we will ship the new chosen item at no additional cost to you.

Please ship your return to the following shipping address:

Anna Kristine Cashmere Collection
2035 Park Ct
Boca Raton, FL 33486-8529

Anna Kristine Cashmere Collection is not responsible for items damaged or lost in transit. If you are returning an item because it was received damaged, defective or not the correct item shipped, we will be happy to reimburse you the return shipping charges.

HOLIDAY RETURN POLICY

Holiday orders placed after December 1st can be returned or exchanged up until January 15th of the following year.

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Questions or comments? Email us at info@annakristine.com